Mortgage Processing and Operations Manager
Job Description
Mortgage Processing and Operations Manager
Are you a driven leader with a passion for optimizing mortgage loan processing and operations? Do you excel in ensuring compliance, improving workflows, and delivering exceptional customer service? If you’re looking to join a dynamic team where you can lead impactful projects and shape the future of mortgage processing, this opportunity is for you!
What's in it for you:
- Leadership role with the opportunity to influence mortgage processing operations.
- Collaborate with cross-functional teams to drive innovation and efficiency.
- Professional development and continuous learning in mortgage compliance and loan servicing.
- A chance to build and enhance your expertise in a high-impact industry.
- Competitive salary and benefits package, fostering long-term career growth.
This role will be responsible for:
- Leading and overseeing mortgage loan processors and servicing teams, ensuring adherence to company operational standards and regulatory requirements.
- Driving operational excellence by ensuring data integrity and quality across loan processes.
- Managing collateral perfection processes, such as lien entry, title commitments, and final title policies.
- Collaborating with the Compliance Officer and Chief Credit Officer to ensure full regulatory compliance.
- Overseeing vendor relationships and monitoring investor programs within the secondary market.
Expectations will include:
- Supervising, recruiting, and training mortgage loan processing and servicing staff to achieve team excellence.
- Ensuring proactive communication with internal and external stakeholders, including loan officers, title companies, and vendors.
- Designing, implementing, and refining policies, workflows, and automated systems for optimal loan processing efficiency.
- Developing and conducting comprehensive training for teams to leverage mortgage operating/processing platforms.
- Managing secondary market investor programs, rate locks, and investor relations, ensuring smooth operations.
A qualified candidate will possess the following:
- High school diploma or equivalent; mortgage loan processing, customer service, and loan servicing experience required.
- Prior supervisory experience in a mortgage processing or loan servicing environment.
- Proficiency in using LaserPro, Encompass, and familiarity with Fannie Mae DU, UCD, and UCDP.
- Strong understanding of Federal, State, and secondary market regulations governing mortgage processing.
- Excellent communication, organizational, and problem-solving skills, with a keen attention to detail.
- Ability to work under deadlines, manage multiple tasks, and maintain confidentiality in sensitive situations.
Compensation: Willing to compete
Benefits: Yes
Desired Location: Wichita, KS area
Career 1 Source has been focused on executive-level recruiting since 2008, our network runs deep. If this role isn't quite the right fit for you but you are still open to exploring career growth, feel free to do so HERE. Or, if you know someone who may be interested in this role, please reach out HERE. We provide up to a $500 referral bonus for individuals that are referred and we place.
*Candidates must be eligible to work in the US as well as meet the qualifications listed above in order to be considered for the Mortgage Processing and Operations Manager job.